Tickets & support
Ticket creation, staff handling and community support workflows.
Nord SaaS · Discord Bot
Terms & Bot Services
Explore the services available through the Nord bot and understand the rules governing their use. Feature availability depends on your plan, server configuration and permissions.
This page describes services and general usage conditions. It is not a substitute for a complete, legally reviewed agreement or privacy policy.
Bot services and features
The catalogue below covers the bot's built-in command areas and related platform services. Optional modules may need activation.
Automations & forms
Configured slash commands, forms, announcements and scheduled actions where enabled.
Community management
Workspace configuration and permission-based management features.
Music & radio
Music and radio controls for voice channels, where supported.
Suggestions & feedback
Suggestions and private feedback submissions for configured workspaces.
Invites & participation
Invite counts and participation-related tools when available.
Announcements
Create or schedule messages through authorized bot channels.
Whitelists
Configured whitelist workflows for eligible communities.
Sports modules
Optional match, live broadcast and sports-news commands, depending on workspace mode.
Live Watcher
Recurring Twitch live-start and live-end monitoring, with customizable Discord announcements for enabled communities.
Bot status
Commands that display bot status and active workspace mode.
Service availability
Services may vary by subscription, enabled modules, Discord permissions, bot connectivity, regional availability and planned maintenance. Not every command appears on every server.
Acceptable use
- Use the bot only in servers where you are authorized to configure it.
- Do not use automated messages, forms or tickets for harassment, fraud or spam.
- Respect Discord's terms and applicable laws, and manage staff access responsibly.
- Avoid uploading secrets, passwords or unnecessary sensitive personal information.
Discord integration & permissions
The bot can only perform actions allowed by its granted Discord permissions. Server administrators control which channels, roles and modules are configured. Removing the bot or changing its permissions may interrupt services.
Data & privacy
Features such as tickets, forms, feedback and moderation may process Discord identifiers, message content and configuration data needed to provide the requested service. Avoid entering sensitive information unless required. Consult the platform's published privacy documentation for retention, legal bases and rights; this page does not set those policies.
Service updates & help
Features may evolve, require maintenance or become unavailable. For questions about your configured workspace, contact the platform support team through the official service channels.